Terms of Service for Stüssy
Use of the Website
When you access Stüssy’s website, you agree to comply with all applicable laws and refrain from activities that compromise the integrity and security of our platform. Prohibited actions include:
- Accessing restricted system directories without authorization
- Disrupting or overloading site operations or security features
- Uploading malicious software such as viruses or ransomware
- Copying, reselling, or exploiting content without prior written consent
- Engaging in fraudulent or unauthorized behavior related to the website or orders
Product Listings and Order Acceptance
Stüssy strives to maintain accurate product details including prices, descriptions, and stock status. Despite precautions, errors can occur. Your order represents an offer to purchase that we must confirm before finalizing.
We reserve the right to refuse, limit, or cancel any order when necessary, including but not limited to cases of pricing inconsistencies, insufficient stock, payment issues, or fraud prevention concerns.
Order Processing and Shipping
- Order processing typically occurs within 1-3 business days.
- After processing, standard delivery takes between 7-12 business days.
- Shipping costs are displayed at checkout for your review before completing your purchase.
Returns and Refunds
You may request a return within 14 calendar days following delivery of your order. To be eligible for return, items must remain unused, unaltered, and in their original packaging.
Return shipping fees are your responsibility, except when the item received was damaged, defective, or incorrect.
To begin a return, contact Stüssy support by emailing leonlahu67@gmail.com to receive return authorization.
After we receive and inspect the returned merchandise, refunds will be processed within 5-10 business days and issued to the original payment method only.
Order Cancellations
Cancellation requests are accepted only if made within 24 hours of placing your order. Beyond this window, processing may have started, preventing cancellation.
Intellectual Property
All content on the Stüssy website—including text, images, trademarks, code, and designs—is the exclusive property of Stüssy or its licensors. This content is protected under intellectual property laws and may not be copied or used without explicit written permission.
Disclaimers
The Stüssy website and all services are provided "as is" and "as available" without guarantees of uninterrupted or error-free operation, to the extent permitted by law.
Contacting Stüssy
If you have any questions or concerns about these Terms of Service, please contact Stüssy directly at leonlahu67@gmail.com.