Shipping Policy

Stüssy ensures your orders are carefully handled and delivered as promptly as possible across the United States.

How We Process Your Orders

After your payment is confirmed, we begin processing your order within 1-3 business days. Processing times may extend during major holidays or special sales events.

Shipping Timeframes

Once your order leaves our facility, delivery typically takes between 7 and 12 business days. Please note that actual transit times may vary due to factors such as your location, customs procedures, and carrier operations.

Shipping Costs

Shipping charges are calculated based on your specific order details and will be clearly displayed at checkout before you complete your purchase.

Order Cancellation Window

You may cancel your order within 12 hours of placing it by contacting us promptly. To prevent your package from shipping, please notify us as soon as possible within this timeframe.

Returns and Refunds

Returns must be initiated within 14 days after you receive your package.
You are responsible for return shipping fees unless the item you received was damaged, defective, or incorrect.
After we receive and inspect your returned item, refunds are processed within 5-10 business days.

Tracking Your Shipment

Once your order ships, we provide tracking details. Please allow some time for tracking updates to appear in the carrier’s system.

Additional Information

Delivery estimates are subject to unexpected delays from factors beyond our control, including customs, severe weather, transit disruptions, or holidays.